FAQ
Find answers to common questions about our hyperlocal, same-day, and next-day delivery services.
FAQs
You can:
Book via our website dashboard
Integrate through API (for businesses)
Contact our support team for assistance
Yes. All shipments include real-time tracking with live status updates and delivery confirmation.
If the recipient is unavailable:
The delivery will be marked as attempted
Re-attempt may be scheduled
Additional charges may apply for repeated attempts
Yes. We offer structured reverse logistics for returns and exchanges, with pickup timelines depending on service level and city.
Service hours may vary by city and service type. Hyperlocal services generally operate extended urban hours, while SDD and NDD operate within defined business timelines.